10 September 2014
Headquartered in a 300 year old castle, the Hohenstein Institute is a world-leading research and teaching facility for the textile and clothing industry and commercial textile care.
Internationally renowned, the Institute is a beacon for excellence, offering testing, certification and research on all aspects of textiles. With a reputation for providing services of the highest quality and over 4,500 customers worldwide, only the best will do for the Hohenstein Institute. And so this is why they choose James Heal textile testing equipment.
More than just a supplier, James Heal offer unrivalled customer service by working in partnership with our customers. So when the Hohenstein Institute was recently looking to expand their laboratory capabilities they contacted James Heal for assistance.
Like all great partnerships, trust is key. With an established laboratory already containing a wide range of equipment from James Heal, the Institute knew that they could trust our products and rely on our instruments to perform time after time.
From the innovative TruBurst bursting strength tester and FlexiBurn flammability tester, to instruments for colour fastness testing such as Crockmaster and Perspirometers, James Heal have a long established relationship of providing testing solutions for the Hohenstein Institute’s laboratories.
‘We don’t compromise when it comes to quality, and so we choose the best equipment when it comes to our laboratory.’
As well as having confidence in our instruments, the Hohenstein Institute also knows that they can trust our advice and support system. Our exclusive agents in Germany, Carl von Gehlen provide local support and expertise in this long-standing partnership. This, coupled with the technical expertise of a highly skilled and knowledgeable workforce at our headquarters, including industry experts and technical committee members, means James Heal offer first class support.
‘James Heal not only make the best equipment, but also provide a fantastic service. We know that we can rely on their support and advice.’
We work hard to understand customer requirements exactly, so that we know the products we offer are the perfect fit. The Hohenstein Institute required increased capability in abrasion and pilling testing, and so the Martindale 909 was the ideal addition to their laboratory. This incredibly versatile instrument exceeds the requirements of all known international Standards and retailers’ test methods. Available with a wide range of tooling, we were able to offer the Institute everything needed to meet their testing needs, along with the benefits of a machine designed with the user in mind. Easy access to every one of the nine stations means that the time it takes to load and unload samples is reduced. The user-friendly control panel minimises the risk of errors and accelerates the testing process.
The Hohenstein Institute’s verdict? ‘The Martindale perfectly meets our requirements. It’s well built, user-friendly and is, in our opinion, the best on the market.’
Here at James Heal we’re passionate about testing excellence. Never satisfied with the ordinary, we continue to work in partnership with our customers, so that we can provide extraordinary testing solutions. We strive to exceed our customer’s expectations, and are able to offer custom solutions to solve testing issues. The Hohenstein Institute is just one of many prestigious organisations that trust James Heal to deliver on quality, support and expertise.
Contact us to find out how James Heal can work with you to provide extraordinary testing solutions.